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Start your free trialThomas Keefe
6,527 PointsCommunication problem
I am getting an error message on one of my code challenges. Message says:
"Oh no!
There was a communication problem.
If you continue experiencing problems, please contact support at help@teamtreehouse.com. "
It times out right a the last step. Anyone know if there is a fix?
Thanks!
Thomas Keefe
6,527 PointsThanks for the reply! I did check to ensure that the site had all needed levels of access. I just put in an email to support but thought I would check on here first.
Marcus Parsons
15,719 PointsHopefully they get you sorted out, man.
1 Answer
Chris Shaw
26,676 PointsHi Thomas,
I've had this happen many times but the easiest way to continue without starting over is to click just below the modal that appears, when you try to go to the next step it should work without any issues.
Thomas Keefe
6,527 PointsThank you, Chris! I was able to move on to the next step and will come back to the challenge after the issue has been fixed.
Marcus Parsons
15,719 PointsMarcus Parsons
15,719 PointsThomas,
Are you using any ad/pop-up blockers? Try to disable any of those blockers for this domain. If that doesn't work, you'll definitely want to contact support.