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General Discussion

Payment method not being accepted

Hi, I am a Tech-degree student and I'm trying to update my payment method. However the system is not accepting my credit or debit card. I tried to enter the details of my credit card from which I paid for the last month. Its still giving an error.

Also if I choose the PayPal or bitCoin option, the system is still giving the same error even before taking me to the PayPal or bitCoin's page.

I would appreciate the help soon since I can't submit projects unless this problem has been solved.

Even if I dont enter any detail in the form fields or if I enter a wrong credit card number for example, the system spits out the same error:

"Bummer! It looks like you're having problems submitting your payment information. Please contact the support team for assistance."

2 Answers

You shoud contact support for that. Seems like a system error

I did

The system accepted my request now.

Awesome ;)!