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M. Subhan Naeem
Full Stack JavaScript Techdegree Student 11,290 PointsPayment method not being accepted
Hi, I am a Tech-degree student and I'm trying to update my payment method. However the system is not accepting my credit or debit card. I tried to enter the details of my credit card from which I paid for the last month. Its still giving an error.
Also if I choose the PayPal or bitCoin option, the system is still giving the same error even before taking me to the PayPal or bitCoin's page.
I would appreciate the help soon since I can't submit projects unless this problem has been solved.
2 Answers
David Schriever
1,777 PointsYou shoud contact support for that. Seems like a system error
M. Subhan Naeem
Full Stack JavaScript Techdegree Student 11,290 PointsI did
M. Subhan Naeem
Full Stack JavaScript Techdegree Student 11,290 PointsThe system accepted my request now.
David Schriever
1,777 PointsAwesome ;)!
M. Subhan Naeem
Full Stack JavaScript Techdegree Student 11,290 PointsM. Subhan Naeem
Full Stack JavaScript Techdegree Student 11,290 PointsEven if I dont enter any detail in the form fields or if I enter a wrong credit card number for example, the system spits out the same error:
"Bummer! It looks like you're having problems submitting your payment information. Please contact the support team for assistance."