It might be that the TAG needs to change which is usually something to do with the provider, in caps like this for example INTERNETHOSTS (not a real thing, just an example)

Nameservers look like ns1.domain.com ns2.domain.com etc.

Is it coming up with any messages when you try to enter the nameservers for your hosting into the domain provider's DNS? Sometimes it takes up to 72 hours for the domain to point to the right place, as the DNS cache needs to flush out.

Hope this helps.

I get this message when I try to specify the custom DNS servers that I got from the web host site. Unable to Update Nameservers "We encountered some issues when setting nameservers. The reported problem is: 3031166 Updating nameservers failed. Please try again. 541<br>" This is the type of nameserver I am using that was sent to me via email from the student web host site: http://ns1.vm2824.sgvps.net/ It doesn't seem like the right one to me but thats the one they gave me and I have no other one to use. Do you think I should just use this one or two of them? ns1.securestudenthosting.com? I figured I would wait a day or two and see but it just doesn't seem like I did it right. Even tried flushing the DNS through the command prompt

Check both the host's documentation on DNS and the domain provider, they may have some weird system, or maybe you missed something out. :)

Alright yeah thats what I figured. Could just take a while for it to flush out. I will give it a day or two and then if it still doesn't want to work I will give the support a try. Thanks for all your help!

No worries. If it doesn't work out let me know!

Go to whatsmydns.net to check global DNS propagation to the "Master DNS" beasties as @Lauren Clark referred to them.

Even easier is use dnspropagationcheck.com and they'll email you when your domain has propagated and then you can cross-check with whatsmydns.net.

further reading

• https://www.liquidweb.com/kb/dns-propagation-and-caching/
• http://www.smashingmagazine.com/2011/05/25/introduction-to-dns-explaining-the-dreaded-dns-delay/

Alright guys, I need your help one more time. I am not sure why this being so complicated. I have done it before but it seems cyberduck isn't letting me copy the downloaded workspace files for the upload. It keeps crashing on me everytime I try to either use the upload option and then when I try to drag and drop the downloaded files it won't let me do that either. I am connecting and everything just fine but when it comes to the part where I put the workspace files in the www folder it will not let me for some reason. Not sure if I am doing something wrong or its on cyberducks end. Any feedback would be greatly appreciated

Funnily enough I've had trouble with Cyberduck today - if you're using plain FTP and accidentally mashed the don't connect option when you tried to transfer a file it seems to remember that, and freaks out. Whatever the issue is I didn't think much of cyberduck and I just went back to using Filezilla and no problems, it's much lighter too.

Dowload Filezilla FTP Client

Unless anyone knows exactly why cyberduck is doing that and has a fix? If you encounter the same problem with Filezilla you know its to do with your server - if it's working fine we can assume it's cyberduck...

It must be the server cause even with filezilla when I try to connect to the server it says the authentication failed, critical error, could not connect to server. Ugh this is aggravating ha. I wonder if my host sent me the wrong information when I signed up or their host web server is not working right?

Has it worked before and you were using it and it's suddenly stopped? Or has it not worked at all?

I've had this before when the domain was pointing to a temporary server of the host. Do they give you the IP of the server? Try connecting with that rather than the domain name, but beware, it might cause issues. This is normally the time where I put in a support ticket, just to confirm what is happening. :)

It must be pointing to a temporary server cause when I try to access my domain it sends me to a default landing page at the host site and said please FTP into your account to upload your own files. I just opened a ticket to ask them to resend my login information to make sure it is right. I have opened the connection before on cyberduck and the only part that didn't work was uploading so I guess we will see what they say.

I finally got it! Thank you for all your help. You Rock!

It was the just the web host server. I sent them a support ticket and then they resent my login information and then I went back into cyberduck and connected and then got all my files to upload so that must have just been it cause I was doing everything correctly it just wasn't connecting to the host.