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Receiving UX Feedback by Example

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Receiving Constructive Feedback

1:21 with Hope Armstrong

Listen to examples of constructive feedback and see how to identify actionable feedback so you can improve your work.

For more information, check out the workshop Handling Feedback as a UX Designer.

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    [MUSIC] 0:00
    The ability to handle feedback is a key skill of a UX designer. 0:09
    In this workshop, 0:13
    I'll show examples of feedback you may encounter throughout your career. 0:14
    Then I'll provide my recommendations for how to respond. 0:19
    If you'd prefer to ponder your response to these, feel free to pause the video and 0:23
    reflect on it. 0:27
    Constructive feedback is the best because it's thoughtful and actionable. 0:29
    Here's an example of constructive, positive feedback. 0:34
    Great job making the call-to-action stand out in the hero. 0:38
    I love the contrast of the button on the background. 0:42
    It attracts my eye to it, and I think we'll get a lot of signups. 0:45
    Awesome, this feedback points out what I did well, and explains why my design 0:49
    decisions are successful, according to the design school. 0:54
    Now, here's an example of construction, negative feedback. 0:58
    I noticed there's a typo in the word success. 1:03
    Can you remove the extra s at the end? 1:06
    Also, please update the headlines to use title case, 1:09
    per the brand's writing guidelines. 1:12
    This feedback nicely points out the mistakes, 1:14
    which I'm glad were caught before shipping this to production. 1:18

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