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Design Creating User Experiences Planning Your Users’ Journey Making User Flows

Posted by Alejandra Gibson
Alejandra Gibson
Courses Plus Student 1,166 Points

can someone please explain what onboarding means in this segment?

I need better clarification on what Onboarding means in this segment of Getting our steps in order.

2 Answers

Steven Parker
Steven Parker
231,261 Points
Steven Parker
Steven Parker
231,261 Points

As explained by the instructor in that video, it means "the process of creating an account and setting up the app for first-time users."

It's basically just a fancy term for what happens when you join or sign up for something.

Andrew Hsieh
Andrew Hsieh
4,382 Points
Andrew Hsieh
Andrew Hsieh
4,382 Points

You'll also hear this referred to as New User Experiences, or NUX.

Think of it as the first thing a user sees when they head into a product. You can see a collection of different onboarding flows at UserOnboard.