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Shlomi Zohar
Courses Plus Student 3,436 PointsHi, i'm just upgraded my plan to pro and i'm still unable to download videos, how can I fix it?
Hi, i'm just upgraded my plan to pro and i'm still unable to download videos, how can I fix it?
4 Answers
Kara Proulx
Treehouse StaffHi Shlomi! I replied to the email that you sent in to Support as well about this. Please let us know if you have any other questions.
Emily Developer
Courses Plus Student 149 PointsYou might want to put this info out for everyone else to see, because I just started PRO and there's NO WAY to download videos for offline usage. I got this because I want to be able to watch the videos offline...
Katiuska Alicea de Leon
10,341 PointsPlease, I'd like to know more about this, too. I'm interested in switching and I'd like to know what the issue is with the downloading. Thanks!
Kara Proulx
Treehouse StaffHi Katiuska! It looks like you're on the Basic plan, which does not include the option to download videos. You would need to upgrade to the $49 Pro plan to have that option, which can be done through the Subscription page in the Account Settings. I hope this helps!
Katiuska Alicea de Leon
10,341 PointsI realize that, Kara. What I want to know is will I encounter problems downloading videos after I've done that and how can those issues be solved, should I encounter them.
Kara Proulx
Treehouse StaffIf you run into any issues downloading the videos once you've upgrade, please email us at help@teamtreehouse.com to help troubleshoot.